Wednesday, November 7, 2007

Ecommerce Metrics Manager

Ecommerce Metrics Manager
Job Code: 963659
Location: Bellevue, WA


Join our award winning Ecommerce team to drive conversion, AOS, and sales by analyzing multiple sources of data and providing expert knowledge and insight into Eddie Bauer’s online business and website customer behavior. Measure and analyze site click stream data and traffic patterns, funnel conversion, content performance, and product performance. Make recommendations for optimization of the online customer experience.

Key Accountabilities:

Manage standard reporting dashboard of key metrics for the online business.

Monitor, analyze, project, and communicate pattern changes in key metrics.

Develop KPI’s (Key Performance Indicators) for the online Merchant, Marketing, and Customer Experience teams.

Develop web financial forecasts and plans in collaboration with Marketing, Finance, and E-Commerce leadership.

Build, manage, and execute experimental A/B test and optimization plans and analysis.

Use syndicated research tools and communicate findings and insights to appropriate business partners.

Build business cases and ROI models for online development projects.

Support weekly, monthly, and quarterly business post game projects.

Perform ad-hoc analysis to support the online Merchant, Marketing, and Customer Experience teams.

Serve as an online evangelist to educate the business on the availability of data and resultant value of web analytics.

Serve as the point of contact for internal metrics training.

Serve as the point of contact for external web metrics partners
vIdentify the need for and lead the evaluation of new metrics tools and applications.

Supervise one direct report.

Education/Experience Required:

5+ years experience in collecting and analyzing online data.

7+ years working in a business research and analysis environment.

Experience and education in statistics is a plus.

Experience in report and dashboard design.

Master level PC skills – MS Office and internal mainframe systems.

Demonstrated experience with web specific metrics tools like Offermatica, Optimost, Omniture, and Coremetrics.

Demonstrated data management skills using ad hoc Access and SQL queries, and Excel pivot tables.

Sound analytical skills and the ability to look beyond the numbers and provide recommendations for action.

Strong communication & presentation skills.

Masters Degree preferred, Bachelors degree required.


WHAT DO WE DO?
Eddie Bauer is a specialty retailer that sells high quality casual apparel and accessories for the modern outdoor lifestyle. Our brand is authentic. It is named after our founder, Eddie Bauer. This heritage provides the company with the foundation for the brand: a love for the outdoors, quality you can trust, passionate product design, great customer service, a spirit of innovation, and creative marketing.

WHY EDDIE BAUER?
We believe that people are the foundation of our business. Our culture is unique; our values encourage focusing on customers, quality, curiosity, passion, teamwork, integrity, straight talk / listening and results. Our teams possess a great sense of pride and energy. Eddie Bauer's Associates know they make a difference!

WHAT WE OFFER!
Eddie Bauer offers a collaborative work environment, competitive compensation, product discount and an industry leading relocation program.

Eddie Bauer is committed to equal opportunity employment.

Karen Hiller
Manager, Corporate Recruiting
Eddie Bauer
karen.hiller@eddiebauer.com
425-755-6170 Direct
866-300-2602 Fax

Monday, November 5, 2007

Director Of Analytics and Planning

If you have interest in a strategic analytics position please contact
me. This person will be interfacing with the senior management team to help shape the direction and strategy of Cafepress.com.

Thanks in advance~
Summer Anderson
949/533-6966

CafePress.com is a leading online marketplace that offers sellers complete eCommerce services to independently create and sell a wide variety of products, and offers consumers unique merchandise across virtually every topic! Privately held, highly profitable and experience exponential growth, CafePress.com was recently named one toe top 100 most innovative companies online by the AlwaysOn network and ranked as 99 out of the top 500 eCommerce sites online by Internet Retailer. We're headquartered in Foster City, California.

Critical to the growth of CafePress.com and reporting to our Chief Financial Officer, the Director of Analytics & Planning is charged with building and managing our Business Intelligence capabilities.
CafePress's business encompasses consumer internet retailing, B2B
eCommerce services and manufacturing operations. With literally millions of products, hundreds of thousands of shopkeepers, and millions of customers, orchestrating our complex business model through sophisticated predictive modeling will enable strategic decision making that will further drive our business forward. As the quantitative linchpin in this metrics driven company, this individual will work with the executive team to provide an understanding our business at both micro and macro levels.

With passion for discovery, zest for understanding, and love of communicating what is found, this individual will be the "go to" person who can effectively divine and articulate the drivers that most influence business.

Key Deliverables & Responsibilities:
. Design and implementation of predictive and analytical processes
. Building and managing a business intelligence team to address
analytics across the entire operations
. Understanding our business complexities and delve deeply into our
factors of success, determining profitability of revenue channels.
. Lead analysis in all areas of operations (product/services P&L, web, business process, and marketing) across the company
. Provide financial modeling, forecasting and dashboards, including
data interpretation and reporting
. Ongoing development of a business intelligence directive that will
enable CafePress.com to spot trends, determine course corrections, and
take advantage of opportunities

Requirements Experience & Skills
. 7 to 10 years of experience in environments of excellence where
modeling and analysis are valued and considered core to accomplishing
business objectives
. 5+ years of hands-on predictive modeling experience
. Have strong analytical experience coupled with direct experience with CRM systems and relational databases. Is steeped in deep technical knowledge of current direct response techniques, strategies and trends
. Demonstrated ability to hire, mentor and grow a team of business intelligence professionals
. Intellectual horsepower to comprehend the complex and synthesize into the simple; conceptualizing and championing MBA; ideally with an MS or PhD in quantitative analytics field

This is an extraordinary opportunity to own planning and analytics capability at CafePress and join the market leader in a highly profitable, fast growing marketplace. Relocation for the right candidate is a possibility.

Media analyst, London

TMP Worldwide is the UK's largest HR communications agency, and the
UK's 4th largest advertising agency overall. We help companies
attract and retain the best people by effectively communicating their
employment offering and brand. Analysing data to ensure they maximise
their media spend is a crucial part of that process. Which is where
you come in.

This varied job in our friendly media team offers lots of scope to
use your initiative and develop the role. Based in attractive open-
plan offices in Chancery Lane, you'll be responsible for everything
from carrying out investigations on present and future advertising,
providing clients with meaningful data and reports to help optimise
campaigns to ensuring data integrity and performing reconciliation
checks on reports against benchmarked and actual figures. There will
be lots of people contact to brighten up your day!

To be up to the job, you'll need strong numerical analysis skills, a
sound grasp of Excel and the ability to translate data into
meaningful information – ideally supported by a degree and relevant
experience. Confident, articulate and highly numerate, you'll be
capable of building effective working relationships with clients and
colleagues and maintaining high standards of accuracy – even under
pressure!

In return we offer the generous salaries, excellent benefits and
ongoing training opportunities you'd expect from a world class
company and a friendly, sociable culture where hard work doesn't rule
out having fun!

Please send a CV and covering letter stating why you think you would
be suited to this role to tmphires@tmpw.co.uk. Only successful
applicants will be contacted.